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Grievance Redressal Committee

Provides a transparent and timely mechanism for redressal of student and staff grievances related to academics, administration, examinations and institutional services.

Full Details

Id
5
Group
constitutional_cell
Name
Grievance Redressal Committee
Short
GRC
Type
Statutory
Established By
UGC (Grievance Redressal) Regulations 2012 — UGC Circular No. F.1-14/2011(CPP-II)
Mandate
Mandatory under UGC Regulations for all universities and affiliated colleges
Chairperson
Dr. Prateek Kanchan
Coordinator
Mr. Vipul Patel
Members
  • Dr. Bhavesh Bharad
  • Prof. Amit V. Desai
  • Student Representative
Logo Color
from-orange-600 to-amber-500
Logo Icon
bi-chat-square-text-fill
Description
Provides a transparent and timely mechanism for redressal of student and staff grievances related to academics, administration, examinations and institutional services.
Focus
Grievances · Academic · Administrative · Exam · Fair Resolution
Ombudsman
Gujarat University Ombudsman
Meeting Frequency
Fortnightly
Year Established
2012
Functions
  • Receive written/online grievances
  • Investigate and resolve complaints within 15 days
  • Maintain grievance register
  • Report unresolved cases to GU Ombudsman
  • Ensure confidentiality of complainants
  • Conduct satisfaction surveys
Minutes Of Meeting
  • Meeting No: 01/2024-25
    Date: 20 July 2024
    Venue: Conference Room, COE School of Law, Gujarat University
    Chaired By: Chairperson
    Agenda Items:
    • Work allocation and scheduling
    • Content calendar / planning
    • Review of recent activities
    • Any other matter
    Resolutions: 4
    Pdf: GRC_MOM_01_2024-25.pdf
    Status: Approved
  • Meeting No: 02/2024-25
    Date: 03 August 2024
    Venue: Conference Room, COE School of Law, Gujarat University
    Chaired By: Chairperson
    Agenda Items:
    • Progress on pending items
    • New proposals and ideas
    • Coordination with other committees
    • Any other matter
    Resolutions: 4
    Pdf: GRC_MOM_02_2024-25.pdf
    Status: Approved
  • Meeting No: 03/2024-25
    Date: 17 August 2024
    Venue: Conference Room, COE School of Law, Gujarat University
    Chaired By: Chairperson
    Agenda Items:
    • Mid-month progress review
    • Documentation update
    • Upcoming event coordination
    • Any other matter
    Resolutions: 4
    Pdf: GRC_MOM_03_2024-25.pdf
    Status: Approved
  • Meeting No: 04/2024-25
    Date: 07 September 2024
    Venue: Conference Room, COE School of Law, Gujarat University
    Chaired By: Chairperson
    Agenda Items:
    • Review of previous fortnight
    • Feedback and improvements
    • Budget and resource requirements
    • Any other matter
    Resolutions: 4
    Pdf: GRC_MOM_04_2024-25.pdf
    Status: Approved
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